Privacy Policy

Last updated: March 19, 2024

Introduction

Welcome to Valor Tax Relief. We are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal information.

Information Collection

Personal Information: We collect personal information that you provide to us when you use our services. This may include your name, address, email address, telephone number, Social Security number, financial information, and other details necessary for us to provide tax relief services.

Usage Information: We collect information about how you interact with our services, including but not limited to, IP addresses, browser types, and pages visited. This helps us improve and customize our services.

Use of Information

Your information is used to:

  • Provide, operate, and maintain our services.
  • SMS consent is not shared with third parties for marketing purposes.
  • Improve, personalize, and expand our services.
  • Understand and analyze how you use our services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.

Information Sharing and Disclosure

Service Providers: We may share your information with service providers who perform services on our behalf, such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services.

Legal Requirements: If required by law or if we believe it is necessary to protect the rights, property, or safety of Valor Tax Relief, our customers, or others, we may share your information with law enforcement or other public authorities.

Data Security

We implement appropriate technical and organizational measures to protect the personal information that we collect and process about you. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Direct Communications

Directly to provide you with updates and other information relating to the service, for marketing and promotional purposes.

Send you emails and other communications that you have opted into.

Process your transactions and prevent fraud.

Comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing of Information

Your personal information may be shared in the following situations:

  • With Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Merger or Acquisition: In the event that we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction.

Visit https://www.valortaxrelief.com/terms for our Terms of Service.